Terms of service
Terms of Service — Calla Couture
Welcome to Calla Couture. By accessing or using our website (www.callacouture.me) or making a purchase, you agree to the following Terms of Service. Please read them carefully.
1. Overview
These Terms of Service govern your use of our website, products, and services.
Calla Couture reserves the right to update or modify these terms at any time. Continued use of the website indicates acceptance of updated terms.
2. Online Store Terms
By using our store, you confirm that:
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You are at least 18 years old, or using the site under adult supervision.
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You will not use our products for unlawful or unauthorized purposes.
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You agree not to transmit viruses or disruptive code.
Violation of these terms may result in termination of services.
3. Product Information
We strive to provide accurate product details, including colors, sizing, and descriptions.
However:
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Actual product colors may vary due to screen settings and lighting.
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Measurements may have slight variations due to manual tailoring.
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Calla Couture reserves the right to limit sales quantities or discontinue products at any time.
4. Pricing & Payment
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All prices are listed in AED (United Arab Emirates Dirhams).
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Prices may change without prior notice.
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We accept all major payment methods displayed at checkout.
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Fraudulent or suspicious orders may be cancelled.
5. Shipping
By placing an order, you agree to our Shipping Policy.
We are not responsible for delays caused by couriers, customs, weather, or other factors beyond our control.
6. Returns & Exchanges
Return and exchange requests must follow our Return & Refund Policy.
Items must be unused, unworn, and in original condition.
Calla Couture reserves the right to refuse returns that do not meet eligibility criteria.
7. Intellectual Property
All content on this website—including designs, images, logos, product photography, text, layout—is the property of Calla Couture.
You may not:
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Copy, reproduce, or distribute our content
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Use our trademarks without permission
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Sell or commercially exploit any part of the website
8. User Accounts
When you create an account:
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You must provide accurate and complete information
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You are responsible for maintaining confidentiality of your login credentials
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All activity under your account is your responsibility
We may suspend or terminate accounts that violate our policies.
9. Third-Party Services
Our website may include links to third-party services (e.g., payment gateways, shipping carriers).
We are not responsible for:
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The content or actions of third-party websites
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Losses or damages caused by third-party services
You should review their policies before using them.
10. Order Cancellation
Calla Couture may cancel orders that:
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Show fraudulent activity
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Include incorrect pricing errors
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Cannot be fulfilled due to stock limitations
If your order is cancelled, we will notify you and issue a refund if applicable.
11. Limitation of Liability
Calla Couture is not liable for:
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Any indirect, incidental, or consequential damages
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Loss of data, profits, or business opportunities
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Any harm arising from the use of our products or website
Your use of the website is at your own risk.
12. Privacy
Your personal information is protected and handled according to our Privacy Policy.
13. Governing Law
These Terms of Service are governed by the laws of the United Arab Emirates.
Any disputes will be resolved under UAE legal jurisdiction.
14. Contact Information
For any questions regarding the Terms of Service: